Why regulated organisations need Claude workflows, not AI chatbots

Regulated organisations should deploy Claude as scoped workflows with retrieved context, deterministic tool boundaries, human approval on regulated outcomes, and a complete audit trail — not as open-ended chat that produces unprovenanced outputs travelling into GxP, medical, and commercial processes.

• Why open-ended chat is the wrong shape for regulated work
• The five controls that define a governed Claude workflow
• Where to start: scoped, high-volume, reviewable tasks
• Proportionate validation for AI-assisted regulated outputs